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Terms and Policies

Terms and Privacy Policy

O! Jolly! Crafting Fashion Shop (OJCF Shop) is hosted by Big Cartel. Big Cartel provides software programs that enable merchants to build online stores through which they can sell their products and services online. Big Cartel also provides software applications to process payments and complete transactions. Big Cartel, including its service providers, parent entity and affiliates, have access to personal information you provide to OJCF Shop, when a purchase is made. This is so that Big Cartel can perform services, analyze performance, make improvements to Big Cartel’s services and products, and to provide related services, such as payment processing. Big Cartel uses PayPal or Stripe to provide secure payment processing.

By shopping from this site, you consent to the collection, processing and transfer of your personal information by Big Cartel, and third parties contracted by Big Cartel to assist in the performance of the services. Big Cartel, and third parties contracted by Big Cartel, will not use your information to send unsolicited commercial messages or otherwise in violation of any law, statute, ordinance, regulation or industry guideline. Big Cartel treats all personal information collected through the site as provided in their Privacy Policy, which may be amended from time to time.

This site uses Google Analytics, which makes use of cookies to measure the number of visitors and how visitors interact with this site's content. Facebook may use cookies, web beacons, and other storage technologies to collect information from this website and elsewhere on the internet and use that information to provide measurement services and target ads. Information collected will not be associated with any personally identifiable information. Cookies can be deleted or blocked by the user by following the instructions usually located in the Tools or Settings section of your particular browser. Users can opt-out of the collection and use of information for ad targeting by using the tools provided on these sites: http://www.aboutads.info/choiceshttp://youradchoices.ca/,  and http://www.youronlinechoices.eu/.


Shipping and Return Policy

Your fabric order will ship via United States Postal Service (USPS) First Class or Priority Mail with tracking and without signature confirmation. A swatch only order will be sent First Class mail with or without tracking. All “Ready to Ship” items will ship from New York City within 2 business days of receiving your order. Custom knit fabrics usually ship within 15 business days of finalizing your order. Please allow approximately 2 to 6 additional days for delivery within the United States and approximately 5 to 12 additional days to Canada. Shipping times vary widely elsewhere.

International customers are responsible for any and/or all customs fees, taxes, and duties associated with shipping and purchasing to their respective countries, should they be assessed. Often customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. We have no way of calculating how much these fees would be, should they occur, and we are not responsible for those charges. For any additional information please refer to your local customs agency.

Your package will be insured through USPS or through an independent shipping insurance provider. If you require express delivery, signature confirmation, or other special handling, please leave special instructions with your order in the “notes or instructions” area of your checkout page. You'll be invoiced for extra charges, if any.

Items purchased from OJCF Shop may be returned for any reason for a full refund (minus shipping) within 15 days, if they are unwashed, uncut, and unused. Custom knit items cannot be returned. The goal is 100% customer satisfaction. Please email answers @ ojolly.net for return shipping address and instructions. 


General

O! Jolly! LLC is the official name of the business, organized in the state of New York, US, (Yes, New York allows exclamation points in official business names!) encompassing the knit designing, fabric selling, craft blogging, and freelance teaching activities of Olgalyn Jolly. The business is located online at shop.ojolly.net, and also at ojolly.net and craftingfashion.com. External links posted on shop.ojolly.net are to websites that shoppers on this site may find useful.

All fabrics on this site are responsibly knitted in New York City or the surrounding area. Some fabrics are produced in small lots and cannot be reordered due to yarn unavailability or other reason. Many fabrics can be reordered. If a fabric you'd like is currently out of stock, please email answers @ ojolly.net to ask if it can be made available again.

Any changes to OJCF Shop's policies will be updated on this page.

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Last update 28 August 2017